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Southwest Airlines

Teen girls report assault on Southwest flight

By Kieran Nicholson The Denver Post A 29-year-old Denver man accused of assaulting two teenage girls on an airplane flight has been arrested by federal authorities. Prosecutors say Ezra James Wallace, 29, took photographs of...

Now that oil prices are down, why aren't airfares?

By Samantha Bomkamp, AP Business Writer Q. Since oil prices have fallen off recently, why haven't airfares fallen too? A. Fuel makes up about 40% of the total budgets of most major airlines. Another huge driver for airline...

Change Your Process to Boost Profits - BusinessWeek

If you are looking only at what new products you can offer, you are missing a chance to connect with your customers in a significant way Here's something to ponder: The only difference between a rut and grave is that a grave...

EBay to cut jobs as it expands through acquisition

The Internet company eBay is both tightening its belt and expanding its reach in preparation for the coming economic storm. On Monday, eBay said it would lay off 10 percent of its 16,000 workers, including 1,000 permanent...

Airports Suffer Terminal Illness (at The Wall Street Journal Online)

At 8:45 a.m. last Friday, the drop-off curb and the halls of Terminal 2 at Ontario International Airport in California were virtually empty. Other airlines have reduced their flights to the airport serving the inland side of...

Some Dallas stocks plummet with the Dow Jones (at bizjournals.com)

The Dow Jones industrial average spread more pessimism when it plunged 473.34 points on Monday morning to 9,852.04. Despite the recent passage of a $700 billion package to steady the credit markets, this is the first time the...

Fitch Rates San Francisco (California) Int´l Airport Bank Bonds ´A´; Outlook Positive

Fitch Ratings assigns a long-term underlying rating of ´A´ to bank bonds corresponding to variable rate demand obligations (VRDOs) issued by the Airport Commission, City and County of San Francisco, CA, San Francisco...

Dallas-based Southwest Airlines introducing priority security lane access for high-roller travelers

Southwest Airlines will introduce priority security lane access for Business Select and Rapid Reward A-List Customers at select airports. Later this month, the airline will implement the lanes branded "Fly By" at the following...

Domains of Differentiation: Behavior

Many companies differentiate themselves behaviorally: through the ways they treat their customers, conduct their business, attract and lead their people, and convey themselves to their markets. Customer service that positively...

American Airlines to use a la carte pricing

American Airlines plans to break costs into an airfare plus many smaller fees Fans say it gives travelers lower base fares with the option of paying for extras Airlines see the practice as a way to boost revenue and defray...

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