During the next two years, IT’s greatest opportunity to significantly improve overall enterprise operational performance will unfold from resolving the nine most contentious issues, according to Gartner, Inc. “Growing global economic instability is putting increasing pressure on IT departments to support crucial business goals,” said Ken McGee, vice president and Gartner Fellow. “At a time when there is little in the way of additional budget available, CIOs need to know where and when to focus to best assist and improve enterprise performance.” Gartner analysts outlined the most contentious IT issues at Gartner Symposium/ITxpo 2008, which is taking place here through October 16. The nine issues include: Issue 1 – Business Expectations for IT have outstripped IT’s Internal Capability to Deliver. In recent years, enterprises...
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