BT Global Services Honoured With 2008 Frost & Sullivan Global Pharmaceutical Excellence in Customer

MOUNTAIN VIEW, Calif., Oct. 13 /PRNewswire/ -- The 2008 Frost & Sullivan Global Pharmaceutical Excellence in Customer Service Award is presented to BT (Global Services). Distinguishing itself from traditional telecom companies through its proactive strategies, BT has been part of several significant healthcare initiatives. BT works closely with leading pharmaceutical companies, providing a range of key solutions that range from tackling counterfeiting to promoting patient and regulatory compliance. "BT Safety Chain uses autoID technology as a tracking mechanism to tackle counterfeiting of drugs across the supply chain," notes Frost & Sullivan Research Analyst Paljit Sohal. "Currently, BT is providing pilots to customers that focus on biologics to track, trace and authenticate drugs." Patient compliance is a key challenge for... [read full story]