Circuit City Enhances Customer Experience With Customized Microsoft Software-Based Tablet PCs for...

Circuit City Enhances Customer Experience With Customized Microsoft Software-Based Tablet PCs for Sales Associates in New-Format Stores Innovative devices help transform the retailer's customer-service model, expand associate knowledge, enhance the guest experience and make it easier to shop in stores. REDMOND, Wash. and RICHMOND, Va., Aug. 20 /PRNewswire-FirstCall/ -- Microsoft Corp. and Circuit City Stores Inc. today announced that select Circuit City stores are empowering their sales associates with Tablet PCs running a custom Windows-based application to help them offer a more knowledgeable, consistent experience that builds consumer confidence and loyalty. (Logo: http://www.newscom.com/cgi-bin/prnh/20000822/MSFTLOGO) Called the Enhanced Digital Guide Experience (EDGE), Circuit City's new mobile devices can speed the... [read full story]