British Gas, which hoisted its gas tariffs by 35% last week, is anxious about its income. Its parent company, Centrica, announced profits of £880m for the first half of this year, but it would be pleasant to be able to round that figure up neatly. Julie Cleary of North Lincolnshire might be able to help there. For British Gas has invented a second electricity account for her property and over the past year has been sending her unfriendly letters, addressed to The Occupier, and demanding money for electricity consumed before Cleary moved into her home. Each time Cleary has spent an average of 45 minutes on calls to British Gas and on each occasion British Gas has promised to cancel the account. But the letters keep on coming - along with a bailiff who tried to gain entry to her property. Now Cleary, whose first named account...
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