Herzliya, Israel -- FTS (LSE: FTS), a global provider of Billing, CRM and Business Control solutions for communication and content service providers, today announced the launch of Leap(tm) Billing & CRM - the next generation of its converged billing & CRM solutions. The product suite has been designed to inherently unify billing and CRM information, providing a holistic view of all customer events and billing events, and enabling in-depth service personalization. Based upon a process-driven design, the solution offers unparalleled flexibility, empowering service providers to quickly launch and easily manage multi-service offerings in-house, in real time, without vendor intervention. Leap Billing & CRM is an end-to-end converged solution based on telecom-specific business processes that reflect the industry's best practices....
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