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Dell hits all the wrong keys – again

21-Jul-2008
Story Timeline:  137 days

Dell isn’t having much luck with keyboards this summer. The computer giant admitted Friday that some of its XPS One machines have been wrongly shipped to the UK with US keyboards. We were alerted to Dell’s latest embarrassing keyboard blunder after El Reg reader Chris told us about a friend who recently bought a Dell XPS One computer from PC World. Chris’s chum discovered that Dell had mistakenly shipped a US rather than UK keyboard with his new “stunning, all-in-one” machine, so he took the unit back to PC World to get a replacement. However, the computer retailer couldn't help and told him to contact Dell direct about the cock-up. Dell advised that he sit tight because UK keyboards were not available for that model yet. In the meantime PC World coughed up a Logitech keyboard for Chris's mate. Dell admitted Friday that this... [read full story]                    

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Latest article on this story:

Dell Ships Wrong Keyboards Again

softpedia.com 21-Jul-2008
First article on this story:

Dell hits all the wrong keys – again

theregister.co.uk 21-Jul-2008
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