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MidSouth Bank, N.A. Revamps Customer Service With Oracle(R) CRM On Demand and Call Center On Demand

prnewswire.com

01-Jul-2008

Story Timeline: 104 days

MidSouth Bank, N.A. Revamps Customer Service With Oracle(R) CRM On Demand and Call Center On Demand MidSouth Bank Leverages Oracle Applications to Immediately Deliver Superior Customer Experiences REDWOOD SHORES, Calif., July 1 /PRNewswire-FirstCall/ -- -- Oracle (Nasdaq: ORCL) today announced that MidSouth Bank, a growth oriented financial institution with 34 locations and 120 ATMs throughout southern Louisiana and southeast Texas, has chosen Oracle(R) CRM On Demand and Oracle's Call Center On Demand for a major overhaul of the company's customer service. -- After evaluating six other vendors, MidSouth Bank decided Oracle was the company that met its vision for workflow, built-in analytics, and support and communication through a technology partnership. -- Selecting Oracle will help MidSouth Bank meet many of its business... [read full story]

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