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Orange suspends BlackBerry Bold handsets over software glitches

09-Oct-2008
Story Timeline:  44 days

Phone provider Orange has stopped dispatching BlackBerry Bold handsets due to software problems with the devices, in a move that threatens to taint the launch of the new touchscreen BlackBerry Storm. Customers have reported several glitches with the Bold since its release in the UK two months ago, and the phone’s US launch date has been delayed, reportedly due to problems ensuring reliable reception. Orange has now suspended all shipments of the device in Britain due to unspecified technical faults, according to an internal memo leaked to a mobile phone website. “Following reports of software issues with the BlackBerry Bold handset across a variety of mobile operators, Orange has decided to act in the interest of its customers by suspending shipments of the device in the UK,” the memoto staff read. The suspension was intended... [read full story]                    

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Latest article on this story:

Orange drops BlackBerry Bold - “quality issues”

tracyandmatt.co.uk 11-Oct-2008
First article on this story:

AT&T Behind BlackBerry Bold Delay

psionplace.com 08-Oct-2008
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